- All orders and connected services must be pre-paid before items can be removed from your premises and before any work can be done. Diva’s Laundry Service accepts cash or debit/credit cards, only.
- Two Day Mobile Service: 48-Hour Pick-up and Delivery Service, @ $35/per bag, $10/per comforter
- One Day Mobile Service: 24-Hour Pick-up and Delivery Service, @ $45/per bag, $10/per comforter
- Same Day Mobile Service: Same day Pick-up and Delivery Service, @ $55/per bag, $10/per comforter
The above includes, clothes and linens, including towels and bedsheets.
- Large Items Service: 24-Hour & 48-Hour Service Only, $15-$25 per item
- The above Large Items includes comforters, sleeping bags, blankets, and pillows.
- Light Mending and Ironing Service: $5-$15: You can drop off at our service location or you can add-on to your mobile service request (Same Day service not available for add-on requests)
- Contact us for items not listed on this site.
- Contact us for business to business rates.
- –Other fees and considerations:
- Currently only serving a 10-mile radius from Downtown Colorado Springs
- Please note that inclement weather, snowy, or icy roads may delay timely deliveries. Client will be notified if weather is causing any delays on their delivery and an alternative day/time will be arranged.
- Non-delivery fee: a $30 non-delivery fee will be charged against your next order, if driver is on-time, but client is unavailable to take delivery and has not called to make arrangements for an alternate delivery date/time.
- Missed Delivery Window: a $35 discount will be applied towards your next order, if driver is more than 30 minutes late in delivering clients order at the designated time and inclement weather is not a factor.
- To ensure that your laundry gets to you in pristine condition, our driver cannot leave client’s order on the stoop. If an order cannot be delivered into the client’s hands, an alternative delivery date/time must be arranged.
- –Diva’s Laundry Service will always use the utmost care in handling your items, but please note the following:
- Diva’s Laundry Service does not take inventory of your items, but we will be happy to use your written checklist to verify that your items are accounted for before returning them to you.
- Diva’s Laundry Service can not take responsibility for damage caused through normal wear and tear.
- If your items are damaged due to our services negligence, we agree to replace the item, or pay client up to three times its original value if item can not be replaced.
- Diva’s Laundry Service will not handle any items that include exorbitant amounts of blood or feces. We absolutely cannot take items infested by insects (i.e., bed bugs) or rodents. Your items will be returned to you in the same condition and your account will be credited, minus a $35 surcharge for pick-up/delivery.
Updated: March 31, 2019
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